The things people
ask before they ask.

You say so, and we change it. Two rounds of revisions are included before anything is cut, and no steel is touched until you approve the drawing.

That stage exists precisely because steel cannot be undone. You are never choosing between speaking up and holding up your own job — saying the tree is too busy or move the name lower is the drawing stage working exactly as intended.

No. There is no separate design fee — drawing your gate is part of quoting for it, not something billed on top.

No. Every piece in the catalog was somebody's idea first, and none of them existed before that customer described it.

Because each panel is cut from a digital file, your design is drawn from nothing, for your opening, around something that belongs to you: a name, a deity, a tree, a scene, a company mark. Design Your Own walks through how that happens.

Not at all — most people arrive with a feeling and a photograph of a gap in a wall. That is genuinely enough to start. A sentence like a tree, but not too busy is a real brief.

Yes. If your architect or designer has given you a drawing or a logo file, send it. We'll confirm we can work from that particular format before you count on it, rather than list formats here and have you find out the hard way.

14 business days for standard work. 20 for complex pieces. Counted from the day your gate actually starts on the floor — not from the day you pay.

Avinash won't take a job into the shop until he can give it proper attention. It means the start date you're given is one that holds, instead of a promise that slips while your gate sits in a queue.

Every piece is finished in powder coat. There's a range of coating options, and the right one depends on where your gate sits and how exposed it is — we'll go through the choices with you at quote stage. They do affect the price.

Exposure is exactly what the coating conversation is for. A gate on an open coastal frontage and a gate in a sheltered inland yard are not the same job, and they don't take the same finish — so tell us where the property is when you enquire, and we'll take you through the options and what each one costs before you decide.

We'd rather have that conversation about your actual site than publish a blanket promise here. Nothing on this site claims a finish that outlasts the weather it's put in.

There's a minimum width a cut can be before the steel left around it stops being strong enough to stand up. Confident shapes live comfortably above that limit; spidery hairlines don't.

It's better to know that at the drawing than at the table, which is why we raise it then. What works in steel covers this and the rest of it — bridges, weight, wind, and how detail should suit the distance a piece is seen from.

No. We don't supply, fit or service gate motors, openers or automation of any kind. It isn't our trade, and we'd rather tell you here than after you've spent a week waiting on a quote for it.

We fabricate and install the gate itself. If you want it automated, that's a job for an automation specialist — tell us at the drawing stage and the gate is built with it in mind, so the two trades don't end up working against each other.

Sometimes — an opening isn't always ready for the gate that's going into it. Avinash fabricates and installs, and where an installation needs masonry work he assesses the opening first and tells you plainly what's involved before anything is agreed.

What that means in practice is that you find out about it at the quote, not on install day.

No. Entry doors, driveway gates, fencing and boundary panels are the four main things, and alongside them is everything in Custom Metalwork: burglar proofing, interior screens, bin enclosures, one-offs.

Those are small in footprint and high in execution — the awkward jobs, and the ones that show what the machine can really do.

Yes. We cut for signmakers, fabricators, joiners and décor. Send your file, tell us the material and thickness, and we'll quote the cut. No gate involved.

Enquiries from Tobago are welcome. Shipping is arranged case by case and lead times vary with destination, so tell us where the property is and we'll come back to you with what's involved for that particular job.

Regional enquiries are welcome on the same terms — case by case, with the lead time depending on where it's going. There's an Elsewhere in the Caribbean option on the quote form; use it and tell us which island, and we'll come back to you.

We do. The rough width and height on the quote form are only there to get you an indicative price — a measurement off by a few inches at that stage costs nothing.

Before anything is cut, we measure the opening properly ourselves and draw the design at its real dimensions. That's step two of the process for a reason: a gate is fabricated to a file, and the file has to be right.

Say so on the form. It's one of the most useful things you can tell us, along with a slope, an existing gate coming out, or anything else about the opening that isn't obvious from a photograph. We'd rather plan around it than discover it.

Send the quote form with a photo of the opening and a rough width. You'll get an emailed copy of everything you sent with a reference number, and Avinash reads every enquiry himself.

The reply comes back in writing — ideas, questions and a price — so both sides have a durable record of exactly what was asked for and what was agreed. That's the whole reason the form is preferred over a WhatsApp thread for anything involving measurements or a design brief.